Emotional Intelligence (EQ): Emotional intelligence (EQ) is the ability to recognize, understand, manage, and influence one’s own emotions and those of others. High EQ fosters empathy, self-awareness, and social skills, leading to stronger workplace relationships and effective teamwork. It helps professionals navigate conflict, respond to feedback, and maintain composure under pressure. Leaders with high EQ inspire trust and motivate teams. In customer-facing roles, it improves service and satisfaction. As automation grows, EQ remains a uniquely human advantage. Developing EQ enhances leadership, collaboration, and overall career success in any organizational environment.
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