ServiceNow: Founded in 2004, ServiceNow is a dominant player in cloud-based workflow automation and IT service management (ITSM). Its Now Platform digitizes and streamlines enterprise operations across IT, HR, customer service, and security. Using a single system of action, ServiceNow enables organizations to automate routine tasks, improve efficiency, and enhance employee and customer experiences. Its low-code tools allow rapid application development. The company emphasizes AI and machine learning through Now Assist, which delivers intelligent automation and predictive insights. ServiceNow serves large enterprises in various industries, including finance, healthcare, and government. With strong revenue growth and expanding product lines, it competes with traditional IT vendors and ERP systems. ServiceNow’s focus on digital transformation and operational agility makes it a key enabler of modern, responsive, and efficient enterprise software ecosystems.
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